PRIVACY POLICY AND GDPR DECLARATION

Privacy Policy

1. General Provisions

This Privacy Policy aims to inform users about:

  • processing of personal data;
  • purposes of processing;
  • user rights;
  • information protection measures.

2. Categories of processed personal data

The Administrator may process the following categories of personal data:

Upon registration:

  • name;
  • email address.

When using a contact form:

  • name;
  • phone number;
  • email address.

3. Basis and purposes for processing

Personal data is processed on the following grounds:

  • given consent;
  • execution of contractual relations;
  • legitimate interest;
  • legal obligations.

The data is used to:

  • create and maintain user profiles;
  • communicate with users;
  • provide information about services and training;
  • process inquiries;
  • improve the security and functionality of the site.

4. Retention period

Personal data is stored for a period necessary to achieve the purposes for which it was collected, unless applicable law requires a longer period.

5. Provision of data to third parties

Personal data is not sold and is not provided to third parties, except:

  • when this is necessary for the provision of services;
  • when using external service providers (hosting, email services, analytical systems);
  • in case of a legal obligation.

All external providers process data in accordance with applicable personal data protection requirements.

6. Rights of data subjects

According to the GDPR, every user has the right to:

  • access their personal data;
  • rectification;
  • erasure;
  • restriction of processing;
  • objection;
  • data portability;
  • withdrawal of consent;
  • complaint to the Commission for Personal Data Protection.

7. Security measures

The Administrator applies appropriate technical and organizational measures to protect personal data against:

  • unauthorized access;
  • loss;
  • destruction;
  • unlawful disclosure.

GDPR Declaration and Information on Personal Data Processing

1. Personal data administrator

  • Name: Miracle ED OOD
  • UIC: 208410989
  • Headquarters and registered address: Sofia, zh.k. Mladost 4, bl. 401
  • Email: info@miraclemladost.com
  • Phone: 0885175993

2. What data we process

Depending on how the site is used, the following data may be processed:

  • name;
  • email address;
  • phone number;
  • technical information related to the use of the site.

3. Purposes of processing

Personal data is processed for the purpose of:

  • registration and management of user profiles;
  • provision of educational services;
  • communication;
  • administrative service;
  • improving the security and functionality of the site.

4. Legal basis

Processing is carried out on the basis of:

  • consent;
  • execution of contractual relations;
  • legal obligation;
  • legitimate interest.

5. Retention periods

Data is stored for a period necessary to fulfill the purposes of processing or in accordance with legal requirements.

6. User rights

Users have the right to:

  • access;
  • rectification;
  • erasure;
  • restriction;
  • portability;
  • objection;
  • withdrawal of consent.

7. Contact with supervisory authority

Users have the right to file a complaint with:

Commission for Personal Data Protection

8. Contact the administrator

For questions regarding personal data protection:

  • Email: info@miraclemladost.com
  • Phone: 0885175993